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Home > Frequently Asked
Questions |
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Frequently Asked Questions
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What can Top Gadgets offer me?
Unbeatable service - that is our promise to you! In a highly
competitive market, with the competition only a click away,
Top Gadgets has established
itself as a supplier you can rely on. Look at our feedback
to see how customers rate us - many of them have returned
because they appreciate our commitment to service. Top
Gadgets works with a number of
suppliers to offer you the best prices. In addition to the
special prices to celebrate our new Website, you can be
assured of high quality products at below recommended retail
prices.
What pre-purchase technical advice do you offer?
Please feel free contact us with your queries and we will
try hard to find the product that best suits you. We
are here to help whether you are a professional, enthusiast
or complete novice.
Top Gadgets offer clear and
regularly updated product descriptions, in plain
English. Our product pages are clearly laid out so you can
find the information you need. Descriptions are updated
regularly, so you can be assured that the advice we offer is
the latest available.
Do you offer combined shipment?
If possible, we will combine shipment of multiple products
to save you money on delivery charges.
What are my packaging options?
Our packaging is the best. In any case, our parcels are
packed to withstand rough handling so you can enjoy
your purchase in pristine condition.
What are my delivery options?
All products are shipped from Australia. Most of our
customers receive their product within 3 days and some
even within 24 hours after payment has been received.
What if my product is unavailable/not in stock?
If we are unable to source your product within 10 days, we
will cheerfully offer you a full refund.
Can Top Gadgets give me a Tax
Invoice?
With your product, you will receive a tax
invoice for your records and possible future warranty
claims.
Product Returns - cheerful 30-day money back guarantee.
Top Gadgets offers product
returns, no questions asked in case you change your mind! We
will cheerfully refund your money if unopened, saleable
products are returned to us for 30 days after purchase.
What warranty and after sales support do you offer?
The minimum manufacturer's warranty is 12 months. We stock
high quality products. We work closely with distributors and
manufacturers to make your warranty experience a positive
one. We want you to re-order from us any time
you want a high quality product at a reasonable price.
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